Accessibility Statement

We are committed to ensuring digital accessibility for people with disabilities and to continually improving the user experience for everyone.

Conformance Status

This website has been assessed against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Based on the most recent accessibility review, this website is partially compliant, achieving an overall accessibility score of 7.1 out of 10. This means that while many accessibility requirements are met, some areas do not yet fully conform to WCAG 2.1 Level AA standards.

Areas of Accessibility

The website largely supports:

  • Keyboard navigation for core functionality

  • Readable text content and logical heading structure

  • Sufficient colour contrast in most areas

  • Compatibility with modern assistive technologies such as screen readers

Known Limitations

Some content and functionality may not be fully accessible. Known issues may include:

  • Inconsistent alternative text for some images

  • Certain interactive elements that may not be fully optimised for keyboard or screen reader use

  • Minor colour contrast issues in specific design elements

We are actively working to address these issues as part of our ongoing accessibility improvement program.

Ongoing Improvements

Accessibility is an ongoing priority. We regularly review the website and aim to improve accessibility as part of future updates and enhancements.

Feedback and Contact

If you experience any difficulty accessing content on this website or wish to provide feedback on accessibility, please contact us:

Email: anisa@northbournegroup.com

We will make every reasonable effort to respond to accessibility feedback and provide accessible alternatives where possible.