Two young women with name tags and black t-shirts standing together at an event, smiling at the camera, with a busy background of people and equipment.

In-house staff procurement

Northbourne provides a complete, end-to-end staffing solution for bars and catering across festivals, venues and major events. We manage the full workforce lifecycle in-house — from recruitment and training to rostering, supervision and payroll — ensuring a consistent standard of service and a single point of accountability. Our integrated approach allows clients to focus on programming and event delivery while we supply a compliant, well-trained team that is ready to operate from day one.

A typical full-service in-house staff procurement solution includes:

Recruitment

  • Recruitment and onboarding  of bar, catering, supervisory and management staff aligned to event and venue requirements

    Training

  • Training tailored to event operations, service standards and compliance obligations, delivered in line with current industry best practice 

    Staff Communication

  • Structured pre-event communication to all staff that clearly outlines expectations, role requirements & site conditions, supporting preparedness and facilitating smooth event day staffing delivery

    Rostering

  • Tailored rostering to meet service requirements, operational demand and budgetary expectations

    Compliance

  • End-to-end management of employment and workplace compliance obligations

    Supervision

  • On-site supervision by Northbourne's senior operations leaders and experienced crew

    Payroll

  • End-to-end payroll processing and award compliance

    Workforce Planning

  • Ongoing workforce planning and engagement to maintain a strong national staff database, support repeat engagement and identify and develop emerging talent